We are here to help - every step of the way
Need support?
Our support team is available and ready to assist you.
Whether you have technical questions, need service support, or just want to talk to a real person - our hotline provides responsive, expert help to keep your renewable energy operations running smoothly.
Support hours
Mon - Thu: 08:30-16.00 (CET)Fri: 8:30- 15:00 (CET)
Who has access to support?
Anyone with a Support and Maintenance Agreement has access to our support.
Don't have a Support and Maintenance Agreement? Click here.
Sales support
Contact our sales department at +4569164850, option 3 or [email protected].
Documentation
Visit our documentation to help yourself with technical clarification.
Contact info HQ
windPRO support:
[email protected]
+45 6916 4850 - ext. 1
energyPRO support:
[email protected]
+45 6916 4850 - ext. 2
energyTRADE support:
[email protected]
+45 6916 4850 - ext. 2
Contact info Agents
EMD Germany (windPRO and energyPRO):
EMD France (windPRO):
[email protected]
EMD UK (energyPRO):